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Customer Experience Benefits of Contact Center Services
Janie Frank, Knowledge Management Analyst, Hunter Douglas
Still A Long Way For Automation To Take Over Customer Service In Entirety
Ed Ariel, Global Head - Service Operations, EZ Cater
Contact Center Operations Turn Your Product into Experience
Lexi Emmons, Sr. Director, Customer Experience, Bright Horizons Children’s Centers LLC
Selecting The Contact Center Cloud Vendor That is Right For Your Organization
Theresa Tisdale, VP Contact Center Operations, Equity Lifestyle Properties
I Am A Late Bloomer.
Aaron Guerrero, Head, Customer Services, Pacific Cross
The Shift towards a Proactive and Personalised Contact Center Industry
Nigel Piper, Executive GM - Customer Experience, Xero
Tearing Up the Old-Fashioned Boundaries between It and Business
Chris Windebank, IT Director-Global Marketing, Bacardi
